Hi, I had bids on these two items - eBay item #272025970385 & eBay item #401016428684 and the listing says x2 bids placed ok on both, but they do not show up on the ebay list of bids. I had placed a starting bid on both items on ebay, but none of the snipe bids showed up. I had put quite high snipe bids on, so would have expected to win the items as they went for quite low prices. Even if someone else won, my snipe bids should have still appeared. Can you tell me why my bids did not appear? My password is definitely correct as i won the two auctions before these.
thanks, Leoni

Hello Leoni,

I do see snipe times listed on the Completed tab, but when I checked the log to see what we encountered when we placed the snipes, eBay did "accept" the bid submission, but they returned a page that says:

"You didn't win this auction."

That error isn't terribly helpful, I realize, but it is the only information that we have. We know we submitted the bid since we would not have received that web page otherwise.

Kind regards,
BidSlammer Customer Care

Hi, Exactly the same thing has happened again with eBay item #351561505346 just now - which is really annoying as I had a bid of £81 and the item sold for £21 and bidslammer says 'bid accepted ok you have won the item', but I didn't again!! I am changing my password again so I hope that works, otherwise my snipe bids are being eaten up for nothing...
cheers, Leoni

Hi, The third just auction ended exactly the same - with the message on Bidslammer that says bid accepted ok and I won the auction but I didn't yet again...eBay item #351561505346
This is really frustrating and wasting my snipe bids! I will try changing my ebay password again, but it has been working fine up to now. I haven't had this kind of thing happen for ages...
thanks, Leoni

Hi, The third just auction ended exactly the same - with the message on Bidslammer that says bid accepted ok and I won the auction but I didn't yet again...eBay item #351561505346
This is really frustrating and wasting my snipe bids! I will try changing my ebay password again, but it has been working fine up to now. I haven't had this kind of thing happen for ages...
thanks, Leoni

Well totally fed up now...changed my password but it made no difference.

Hello Leoni,

Don't worry, we will give you the attention you need to win your auctions. I did a review of your account and I'm certain we do have the correct information. Please let us know if you have any issues past this point.

Take care,
BidSlammer Customer Care