Bids are not accepted

137621 4 0

3) auctions now that I have bid higher than the sold price. The software is not working. Please advise as to the issue.
Also items 234102859363, 184965990499
3sa**********nts
Hello Eric,
Thank you for your question about these 3 items. eBay returned the following message. This is a new message that isn't programmed into our software yet.
"eBay Trust & Safety: To ensure eBay remains a safe marketplace, we want to validate your identity before you purchase this item. Thank you for your understanding. Please follow the directions below to continue: 1. Receive an automated call at the phone number we have on file for you..." [remainder of message clipped]
Based on threads we see on eBay, this error seems to have to do with the phone number you use relative to the eBay site you use. If you contact eBay, they can help you resolve it in more detail.
Here is one such thread: https://community.ebay.com/t5/Archive-My-Account/Confirm-your-identity/td-p/26904102
We hope we have resolved this to your satisfaction. Please advise if we can help with anything else.
bidslammer
So your saying the bid(s) were rejected because EBay wanted to verify my identity. This issue occurs randomly. You can see auctions were won in between these rejects. This issue makes your snipe software a crap shoot. I'll never know when the bid will be rejected for this issue. Without a resolution the software is flawed and I would like a refund for the membership paid.
Guest
It has nothing to do with our software. You will still see the error if you try to bid manually.
If you contact eBay, they can help you resolve it in more detail.
bidslammer