Bid Slammer Account Creation

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Join Now! process fails ... never attempts to create Bid Slammer Account so account login fails. Unable to 'try for free' or 'sign up'. eBay returns 'Grant Application Access: Bid Slammer' error.
Guest
Hello Richard,
Thanks for your note. Would you mind trying again? I just made a change and it should work now:
https://bidslammer.com/signup
Please let me know either way. I will give you a free month of unlimited just for taking the time to write in. Thanks either way.
bidslammer
https://paste.pics/0e1ae4ed9071f98bddb6a046bb8be42b
Still receive error in screen shot ... as far as I can tell it never really goes through the process of generating a Bid Slammer password/account. Didn't see an eBay error ... just the error saying it can't log me into Bid Slammer ... most likely because it never ask me to generate a Bid Slammer password.
Guest
What happens when you use the sign up link above?
bidslammer
I have it capturing errors now, if you want to try again one more time. I'll give you a free year for helping. Thanks.
bidslammer
Still getting the same error message ... IOW, the same screen shot above.
Guest
Ok, you're in now, and subscription enabled for 1 year. I really appreciate it. Now if you use the mail password utility, it will find you, and you can set a password.
We upgraded the database version and it was pickier about insetting new records. :)
bidslammer
Attempted to use the 'Recover or Change Password' utility. Provided my email address ([edited] https://paste.pics/d1eb907aece1c31294b6939ed14a008f ) and even thought the utility indicated that it sent me an email ... after repeated attempts nothing has appeared my inbox.
Guest
Ok, that's good news. For this latest thing, I have to go to our email SMTP service and see if the email is being rejected. If you see any of my test emails please delete them. I will write soon.
bidslammer
Were you able to make any progress on the email server?
Guest
It works now.
https://bidslammer.com/user/mailpass
Indeed, we locked down security on outgoing emails and there were some errors in the log. Enjoy!
bidslammer
Still get an error message when trying to log in.
Guest
Rule 1 of customer service: Never say "Enjoy!" until customer verifies. :)
Now that you're in the system, the sign-in link will set the login cookie:
https://bidslammer.com/signup
That is a workaround ... I'll look more closely tomorrow at the office. Thanks again!
bidslammer
Little brother (61mga) here ... we have been trying to get a Bid Slammer account in place for Big Brother (od-gr82) ... system seems reluctant to open a new ticket so I will add to this one ... (61mga) unable to add a new snipe (just get a spinning circle)
AFAIK 0d-gr82 is still unable to access his account.
Guest
I'm (61mga) able to add a snipe ... thx.
Big Brother (od-gr82) still gets an error when he tries to log in.
Guest
The password reset is definitely working. I sent another reset email to the hotmail address. Also the signup link should set the cookie temporarily.
If this doesn't work, please let me know the steps you tried and the result or exact error.
bidslammer
At ~ 8:00PM PST
od-gr82 - After Password Reset. Correct password - returns HTTP ERROR 500. Incorrect password - returns 'Error in login Sorry, we could not verify your information. Please try again.'
61mga - Correct password successfully logs in.
Guest
Are you trying to use special characters in the password? That's the only thing I can think of. Perhaps try a simple password, just to see if it works--- and you can change it again later.
If this doesn't work, I'll just have to reset it manually. Let me know please.
bidslammer
yes, i did have special characters in my password.
I did what you said, and it seems to be working now just fine.
Thank you so much. I am sorry I was so much trouble.
Guest
Great! No problem - Would you mind telling me what characters you used? You don't have to give the password -- just the characters, in some random order. I would like to account for it in the software.
bidslammer
random order ... !i2nwoFxatbd ... seems like it was the !
Guest
Ok that makes sense. Thanks!
Wow, that bug must have been there for like 20 years and no one ever reported it. It's also odd that I personally use that character all the time in my passwords, but never thought to test it.
bidslammer