Good afternoon BidSlammer,
I am having continuing difficulties with the bid slammer process: I placed a high bid on an item last evening and was clearly the high bidder, as shown by the BidSlammer, yet, for whatever reason, the item was sold to another. Will you please review my account help me understand why there is a long line of failures in the bidding process. If this cannot be accomplished, please refund my account balance. Thank you.

Hello Roslyn,

The problem appears to be that we do not have the correct login credentials for you, as the login attempts all failed.

You can visit your Completed Snipes tab to update the information:

https://bidslammer.com/user/prefs/

I see you updated your eBay credentials yesterday. Let's see if that fixes the issue.

Please let us know if this does not remedy the issue. Thank you for taking the time to write in. We credited your snipes also.

Kind regards,
BidSlammer Customer Care