Bid doesn't show on ebay

231985 5 0

Item 221957155940
You show this as a winning bid with bid placed OK, but it appears that someone else actually won at a lower price.
You also deducted the fee
Guest
The problem appears to be that we do not have the correct login credentials for you, as the login attempts all failed for this snipe and the previous snipe.

You can visit your Completed Snipes tab to update the information:

https://bidslammer.com/user/prefs/

So after you update that, it should be smooth sniping. Let's see if that fixes the issue.

Please let us know if this does not remedy the issue and we will be happy to help further. Thank you for taking the time to write in. We credited your snipes also.
Guest
That was the message I received 2 auctions ago. I re entered the same unchanged ebay password for this auction.
I again re affirmed the same ebay password again this morning after reading this response.

I just missed another auction with this entry
Item 121830339806
You show it as a successful bid, deduct the fee, but the bid never reaches ebay.

Ebay required a new password 5-6 weeks ago when I was last active. I updated this info on your site at that time and successfully participated in auctions since then. The only recent ebay change made was for replacing a defunct email address they had for me. You never had the email address to begin with and the one registered to you is still current. So no changes have been made to ebay passwords since it was last updated and successful with your site, and I have continued to re enter this same ebay password on your site and I continue to receive your auto confirm that the "updated" password is working.

This is now Strike 3
Guest
FYI: On this last item 121830339806, I previous had it in a group of 3 and after the last failure to bid which you reported as a successful auction, I was afraid that you would not bid on this 2nd item, since you might have considered it as having a previous "win in group"
I cancelled the bid and then re submitted it as a stand alone bid a few hours ago.
Guest
Hello Jay,

I reviewed the complete logs for these snipes. The password we have for you today is different than the password we had during your last snipe. I see you updated the password today. If you miss any more from this point on, let us know since I can confirm we have the correct info.

Also - any kind of situation at eBay where you need to change a password, or update security questions, we can't log you in while those are in effect.

Make sure to re-add item 272065261393 since it is shut off in a group; just add it again without the group name.

Thank you for taking the time to write in. Please let us know if we can help further as I want to make sure your comfort level is very high with us.
Guest