Hi,
I used your service for the first time today, and wish I hadn't! I set up my account, completing all steps requested, and set up a snipe for a Chaff Cutter ending today at about 6.30pm (UK time).
In my Bidslammer account it says I won the item but in Ebay it says it's gone to another bidder - the only bidder, as my snipe hadn't even gone through! Also happens to be the same bidder I lost out to on another chaff cutter earlier today - so I am doubly annoyed!

What a waste of time - please can you explain why your programme complete;y failed to bid?!?

Thanks,
Carrie

Hello Carrie,

Your eBay credentials are not correct. Please update them in Preferences. We cannot report correct win status without that information.

Cheers,
BidSlammer Customer Care

Hello Carrie,

Please review this article: http://bidslammer.com/blog/

Yes, of course we did change it manually. We reviewed your snipes to see what we encountered when we placed your snipe. The pages returned from eBay stated your password was not correct.

Please go to your Completed tab and hover your mouse. You can see the snipe placement times. We received the same result for both snipes we placed on your behalf.

Also, it clearly states on the page where you wrote in, that we cannot determine win status if we do not have your correct information. All snipe services clearly advertise this problem.

Kind regards,
BidSlammer Customer Care


You wrote:

"What an awful service! You've received my message and have changed your programme to say that the Ebay password I provided was incorrect. It wasn't, I double checked several times. Because of YOUR AWFUL SERVICE I have lost out on winning an item on ebay,
Your programme originally said I'd won it, I emailed in a complaint and all of a sudden your programme shows that my ebay password was "incorrect" and the bid was lost because of this.
Make your minds up. If I hadn't complained I have no doubt that the message would have remained "bid placed OK!"

I will not be using your service again and I will not recommend anyone I know to use it either."

Hello Carrie,

I just confirmed again for certain, the eBay credentials we have on file for you are incorrect.

BidSlammer Customer Care