Your new system doesn't recognise my password. Don't know who the hell you are anyway. Product of the latest 18 year old genius? Worked fine before. for ten years Now won't even let me leave a bid. Congrats to which ever genius wanted to make his mark!
Don't speak your jargon either.
Will find another company. Please reimburse the remainder of the fee I paid.

Hello Peter,
Thank you for your question about a refund. We do know that Powersnipe gives refunds. If you would like a refund, please contact them at the link below. We don't have you in our records.
https://www.powersnipe.com/support.cfm
We hope we have resolved this to your satisfaction.