All bids not getting triggered

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Hi. I realized recently all my bids even if they are much higher do not get triggered. It was working fine previously.
I tried refreshing the ebay authorization. Making sure my primary address is in USA, but the in bidslammer preference its still written as Ebay MY(Malaysia). How do i change this.
I usually bid in ebay USA even when im staying in malaysia.
Could you help check whats wrong. I missed out on so many items recently. Non of bids worked. :(
Thanks
zaf***faz
Hello Ahmad,
Thank you for your question. Our service provider decided to perform maintenance on our nodes within hours of one another, a situation we have never encountered and for which we didn't expect any issues, but a block of snipes was missed. We regret you were affected, but set things up so it won't happen again.
Please let us know if you have any other questions. We welcome any follow-up comments or suggestions you may have.
bidslammer