Account Credit

108160 3 0

Hi,
It has been a long time since I've used bid slammer and I think your business model may have changed. Last I recall, my account had credits of some sort that I no longer see. Can someone tell me how bid slammer has changed and what happened to any credits in the account?
Thanks, Steve
rok*jok
Hello Steve,
Welcome back!
Thank you for your question about your credits and balance. The short answer is that you can see the credits in the upper-left corner of your main snipe page. The snipe you have set currently uses a low lead time, which indicates that it is using your credits.
Yes, we changed the payment system years ago from "balance" (where you made "deposits") to a choice of "subscription" (unlimited use) or "snipes remaining" (pay per use). Customers on the "balance" system stayed on it until the balance reached zero.
A few years ago, we had a fraction of our casual users still on the "balance" system, like yourself, with a very small balance --- so we converted the "balance" to "snipes remaining"
You've been with us a long time. Please let us know how much you plan to use the site in the upcoming months, and we can extend the service a bit more.
bidslammer
Hi,
Thanks for the explanation. I have no record of being informed of this change. Was it emailed to users? The last email I have from you guys is a double bucks offer on 4/13/14.
I am a very casual ebay user and mostly select buy now options. At the moment I am looking for an item that will likely need to be purchased at auction. It is hard to say what my future use will be. Whatever it is, a subscription seems like more than I need and some sort of Slam Pack would make sense.
Can you tell me what my balance was at the time of conversion? Currently I see no indication of "snipes remaining".
In the past, you periodically ran double bucks specials. Do you still offer periodic specials?
Thanks, Steve
Guest