This is the second mess up in two days. System has complained that the listed ebay password is incorrect. I changed the ebay password months ago, why problems now? I reset the password and was told it was successfully changed. Logged in again today and I am told again it is incorrect. Change again. Told I am the winner of this item by Bidslammer, but ebay says a lesser bidder is now the owner! Hopefully I am not going to be charged as well as losing another item.
Regards Gary Lee

Hello Gary,

I investigated to see what we encountered when we placed your snipe. First, rest assured you were not charged. I did see on your Completed tab that we had 2 snipe times, so we know that the bids were placed successfully.

If it says Won but you did not win, that means there was an issue preventing us from detecting the correct win status. It could be your eBay password or some kind of seller block. Naturally we cannot get around those kinds of things. We do our best to try to detect the win status, but sometimes we cannot.

A full check list of issues is here: http://bidslammer.com/help/status_messages/

The best thing to do is just to change your eBay password at the eBay site and then update it at our site. If you continue to have any issues after that, please let us know ASAP and we can investigate further.

Kind regards,
BidSlammer Customer Care